Mail Guard · email fraud protection for freight companies
Every email your company gets, checked for freight fraud.
Fake brokers, look‑alike domains, changed remit‑to details: Mail Guard checks every new email in every mailbox you protect, within seconds, before anyone replies or pays. When one deserves a second look, it gets a label in Gmail and a short note saying what to check.
For carriers and brokers on Gmail and Google Workspace; Microsoft 365 in early access. See every setup step. One dispatcher on DAT One? The free extension is below.
This sender asks to move payment to a new account and asks you not to call the office.
What to do: call the company on the phone number you already have for it before changing any payment details.
Illustrative emails and fictional companies. A label is a reading of facts — never an accusation.
What Mail Guard catches
The scams that reach freight inboxes.
Each new email is checked against public FMCSA records and your company’s own history with the sender, and an AI analyst reads the ones that could cost you a load or a payment. It works after Gmail’s own filtering, on what a spam filter cannot see.
Nothing to install and no card for the trial. See every setup step.
Impersonation
Look‑alike domains
Payment changes
Fake rate confirmations
Double‑brokering set‑ups
Account takeover
- Labels in Gmail. Verify first or Worth verifying on the email itself, with a note on how to check it. Mail Guard never sends, deletes or moves email.
- Genuine or not genuine. One click from the note. Your team’s answer updates every copy of that email, in every inbox.
- Alerts. Admins can get an email the moment something is marked Verify first. Signs of a takeover also go to a backup contact outside your Google.
Free · Chrome extension for DAT One
Fraud‑risk badges on every broker row.
LaneScout checks the broker on every DAT One row against the public FMCSA record while you scroll: authority age, contact checks, record changes. The record it checks against was refreshed today, not last week.
Live on the Chrome Web Store. Built by a dispatcher who scans the same board you do.
Illustrative postings and fictional companies. A tier is a reading of public FMCSA facts — never an accusation.
Four badges. Each means something specific.
We found the FMCSA record and nothing we check fired.
Something in the record is worth ten seconds before you dial.
A serious signal fired. Open it and read the actual line before you decide.
We couldn’t match the posting to a record. Not an all‑clear — deliberately not green.
Click a badge for the facts behind it, the FMCSA values they came from, and the date we pulled them.
The extension: the board, and one dispatcher’s inbox.
No new tabs, no lookups on another site — the signal shows up where the decision happens.
Zero‑click broker badges on DAT One.
Every broker row gets a Clear / Caution / High Risk / Unverified badge as you scroll, with the dossier one click away — authority age, contact checks, shared-identifier clusters, record changes, and the second contact buried in the load comments. Sign in free for the full dossier, 50 opens a day.
An optional Gmail layer.
Mail claiming to be FMCSA, a sender domain a character or two off a real broker’s, a link to a domain registered days ago, a link that lands on an .exe. Part of Pro, and off by default even then: you turn it on from the extension popup.
Only the sender domain and link hostnames leave your browser — subject and body are read locally. What the mail layer checks It covers the email one dispatcher has open; Mail Guard covers every mailbox in the company.
The mirror
The record it checks against was refreshed today.
Every badge reads from our own copy of the public FMCSA files, so the answer arrives at scroll speed instead of at government‑website speed.
Figures describe our own FMCSA mirror and its daily diff, not an industry estimate. LaneScout surfaces public FMCSA facts — it never labels anyone a fraudster.
How freight fraud actually worksWhat it checks
A neutral tier on every broker row, and behind it the line of public record it came from — with the FMCSA values on screen and the date we pulled them.
Being wrong about a real broker is the expensive failure, so that’s where the work goes. A brokerage arm that posts from its parent group’s domain. A firm whose email domain is built from its initials. One that spells a word in its own name with a digit. All three shapes used to read as a domain mismatch. None of them do now.
The same broker and carrier signals are available as an API for factors, insurers and 3PLs.
What leaves your browser — and what never does.
- Only the broker identifier. The company name, one contact, the MC once you expand a load, and any contact address written into the comments.
- Never your load data. Not the rate, not the lane, not your search. We don’t store or resell DAT’s load data.
- Fails quiet. If a lookup is slow or down the badge just doesn’t appear. It never blocks or delays a row.
- The Gmail layer is opt‑in and minimal. Off by default; sender domain and link hostnames only.
We will never call anyone a scammer. Every line is a fact about a public record with a source and a date next to it. What it means for your load is your call.
That isn’t a tone preference. The obvious flag to build is “this MC isn’t in the broker census” — we built it, then turned it off, because MCs go missing from that census for ordinary reasons. Same reason a posted name that doesn’t match the MC’s FMCSA name is only ever Caution on its own: brokers rename, get acquired, and post under a DBA.
Anyone we flag can contest it on a public form, no account, reviewed by a person — and reported contacts get the same review before they ever move a badge.
When a posting borrows a real broker’s name, that broker is the victim. The reusable part is the phone number, the email, the domain that was one letter off — so that is what you report.
It goes to a queue and a person reads it. Nothing you report moves a badge until an operator approves it. Once approved it matches that contact exactly, so the company whose identity was borrowed is never flagged by it — we tell them it happened instead.
After a load, one tap logs how it actually went: paid fine, slow pay, didn’t pay, double‑brokered, couldn’t reach. Private, never attached to your name, and used to work out which signals are worth showing at all. It is not a review site and it will not become one.
The reported-contact list is small and deliberately slow to grow — every entry costs a person’s review. This works to the extent that dispatchers report the thing that burned them.
A working dispatcher · M8 LLC · independent, no board or brokerage affiliation
Pricing
Mail Guard is one price for the company. The extension’s badges on every row are free.
Mail Guard · for the whole company
One flat monthly price, the AI analyst included.
Three plans, sized by how many mailboxes you protect. Every plan has every feature, and yearly billing is two months free.
- 14‑day free trial, up to 10 mailboxes, no card.
- It starts when protection does, not when you sign up.
- Cancel any time. When a trial ends, protection pauses; nothing is deleted.
The extension
Pro is for the dossier work and the inbox — unlimited opens, a live FMCSA re‑check the moment you open one, an alert when a broker you watch changes their record, and the mail layer that reads the impersonation attempts arriving by email.
- Badges on every row
- 50 dossier opens a day, free sign‑in
- One‑tap outcome logging
- Report an impersonation contact
- Unlimited dossiers
- Live FMCSA re‑check when you open one
- Alerts when a watched broker’s record changes
- The Gmail mail layer, opt‑in
- Everything in Pro, three seats and up
- Seats handed out by invite code
- One invoice for the floor
- Broker and carrier risk as JSON
- A 2.2M‑carrier FMCSA mirror
- 100 identifiers per call, self‑serve usage portal
Carrier badges on the equipment board
are not part of Pro and are not switched on in any build we ship. The carrier signals behind
them are reachable over the API above. Cancelling is
self‑serve: “Manage billing” in the extension opens the billing portal —
change your card, pull invoices, or cancel, without emailing anyone.
The extension’s paid plans are started from the extension itself: install it, sign in free, then upgrade from
the popup — that way the subscription lands on your account.
Questions
What is Mail Guard, and how is it different from the extension?
The extension puts badges on DAT One rows for one dispatcher, and its optional Gmail layer checks the email that dispatcher opens. Mail Guard covers the whole company: every new email in every mailbox you protect, with labels in Gmail and one answer from your team for everyone. Google Workspace today; Microsoft 365 in early access.
Will it slow down my board?
No. If our lookup is slow or down, the badge just doesn’t appear — it never blocks or delays a row. We’d rather show you nothing than cost you a load.
What are you sending about my loads?
The broker’s name, one contact, the MC once you expand a load, and any contact address written into the comments. Not the rate, not the lane, not your search.
Is this against DAT’s terms?
We’re independent of DAT and read‑only: we look at what’s already on your screen and add a badge. No scraping, no automation on your account, and we don’t store or resell DAT’s load data.
Guides for dispatchers and owners
The checks you can run by hand, written out in full. Free, no install, no sign‑up.
How to spot a fake broker email
Look‑alike domains and double brokering
Notice of assignment fraud checklist
How to verify a broker’s MC
How broker impersonation works
Is that rate confirmation real?
Sent your packet to the wrong person?
BMC‑84 broker bonds
Mail Guard · setup call
Book a setup call.
Email us your company name and a couple of times that suit you. On the call we set Mail Guard up on your company’s mailboxes with you: 14 days free, no card.
support@lanescout.io
Prefer to look first? How Mail Guard works and every setup step.
Check the email before anyone replies or pays.
Book a short call and we’ll set Mail Guard up on your company’s mailboxes with you: 14 days free, no card. Or start with the free badges on the load board.